How can I get more information?

Feel free to reach out to us at hello@joiiawear.com. Our dedicated team is eager to assist you! We strive to respond to emails promptly and in the order they are received. To ensure efficiency, please send only one email; sending multiple messages may delay our response time.

Can I try or pick up orders at your location?

Currently, due to limited space at our distribution center, we are unable to offer fitting, pick-up, or return services onsite. For any inquiries regarding returns, please contact us via email: hello@joiiawear.com

Do you have physical stores or retail locations?

At this time, our products are exclusively available for purchase online through our website. We offer fast and free delivery for all orders over $99! :)

Can I place a group order?

Planning to dress-up your team in JOIIA uniforms? Reach out to us at hello@joiiawear.com with details of your requirements. We'll be delighted to provide you with information, including discounts based on the quantity of items ordered. We also have embroidery options available on group orders.

How can I find out if a style or color will be restocked?

At JOIIA, we love introducing new styles and colors options! Please note, aside from our classics styles and colors, we do not guarantee restocks of specific inventory. To stay updated, we recommend subscribing to our newsletter via our website. You can also opt-in to receive notifications directly when your preferred item is back in stock. If you need more in-dept information on this, please contact us at hello@joiiawear.com

What makes JOIIA scrubs different from regular scrubs?

Beyond the scrub, there's YOU! Our exclusive JOIIA x Silvadur™ fabric technology makes all the difference:

• Four-way stretch that moves with your every step, bend, and reach
• Moisture-wicking magic that keeps you feeling fresh through the longest shifts
• Anti-wrinkle technology because you've got enough to worry about
• Insanely soft fabric that feels like a gentle hug all day long
• Silvadur™ antimicrobial protection that's got your back against odors and bacteria
• Enhanced durability that grows with your journey

Regular scrubs just cover you up. JOIIA scrubs celebrate who you are and empower what you do. Look Good, Feel Better. For you.

What materials are JOIIA scrubs made from?

Our secret recipe for feeling amazing: 70% Polyester, 22% Rayon, 8% Spandex, and 100% Feeling Good!

This isn't just a fabric blend - it's engineered happiness:

• Polyester (70%): Your color stays vibrant, your scrubs stay strong
• Rayon (22%): Breathable softness that loves your skin
• Spandex (8%): Stretch that never gives up on you
• Silvadur™ antimicrobial technology: Protection that's woven right into every fiber

Every thread is chosen with intention, every detail designed with you in mind.

Are JOIIA scrubs antimicrobial/fluid-resistant?

Absolutely! We've got you covered with Silvadur™ antimicrobial technology. This isn't just protection - it's peace of mind woven into every fiber:

• Odor protection that keeps you confident all shift long
• Bacterial defense for enhanced hygiene and wellness
• Fabric longevity because your investment should last
• Wash-after-wash reliability that never quits on you

Your dedication to caring for others deserves uniforms that care for you too! For specific fluid exposure protocols, always follow your facility's guidelines - we're here to support your everyday excellence.

What size should I order?

Finding your perfect fit is part of feeling amazing! Start with our comprehensive size chart at joiiawear.com/pages/size-chart - we've made it detailed and easy to follow.

Pro Tips for Perfect Fit:

• Measure while wearing your usual undergarments
• Remember our four-way stretch gives you flexibility and freedom
• Between sizes? Consider whether you love fitted or relaxed vibes
• Our premium fabric keeps its shape, so your perfect fit stays perfect

Need extra guidance? We're here for you! Our team at hello@joiiawear.com loves helping you find that "just right" feeling. With our four-way stretch magic, you'll have comfort and that tailored look that makes you feel confident all day long!

How should I care for my JOIIA scrubs?

Caring for your JOIIA scrubs is as easy as they are comfortable! Our premium fabric technology makes it simple:

Washing with Love:

• Machine wash in cold or warm water (up to 40°C/104°F)
• Use gentle detergent - skip the harsh stuff
• Wash with similar colors to keep that vibrant look you love

Drying with Care:

• Tumble dry low or hang dry (both work beautifully!)
• Our anti-wrinkle magic means less work for you

Special Notes:

• Your Silvadur™ protection is permanent - it's not going anywhere!
• Avoid harsh chemicals that don't deserve to touch your premium fabric
• Iron on low if needed (though you probably won't need to!)

Treat them well, and they'll keep making you feel amazing shift after shift!