How can I get more information?

Feel free to reach out to us at hello@joiiawear.com. Our dedicated team is eager to assist you! We strive to respond to emails promptly and in the order they are received. To ensure efficiency, please send only one email; sending multiple messages may delay our response time.

Can I try or pick up orders at your location?

Currently, due to limited space at our distribution center, we are unable to offer fitting, pick-up, or return services onsite. For any inquiries regarding returns, please contact us via email: hello@joiiawear.com

Do you have physical stores or retail locations?

At this time, our products are exclusively available for purchase online through our website. We offer fast and free delivery for all orders over $100! :)

Can I place a group order?

Planning to dress-up your team in JOIIA uniforms? Reach out to us at hello@joiiawear.com with details of your requirements. We'll be delighted to provide you with information, including discounts based on the quantity of items ordered. We also have embroidery options available on group orders.

How can I find out if a style or color will be restocked?

At JOIIA, we love introducing new styles and colors options! Please note, aside from our classics styles and colors, we do not guarantee restocks of specific inventory. To stay updated, we recommend subscribing to our newsletter via our website. You can also opt-in to receive notifications directly when your preferred item is back in stock. If you need more in-dept information on this, please contact us at hello@joiiawear.com